Privacy policy

Privacy Policy

This Privacy Policy explains how VARNOR ("VARNOR", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, communicate with us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Order and purchase information;
  • Payment-related information;
  • Customer service communications;
  • IP address;
  • Device and browser information;
  • Website activity and interaction data;
  • Cookie and similar technology data;
  • Marketing preferences;
  • Any other information you voluntarily provide to us.

2. Payment Information

Payments may be processed by third-party payment providers. VARNOR does not necessarily receive or store your complete credit card or payment account information.

Payment providers process your financial information according to their own privacy and security policies.

3. How We Use Your Information

We may use personal information to:

  • Process, confirm, fulfill, and deliver orders;
  • Process payments and refunds;
  • Provide customer service;
  • Send order confirmations and shipping updates;
  • Prevent fraud, abuse, and unauthorized transactions;
  • Improve our website, products, services, and customer experience;
  • Understand how customers use our website;
  • Personalize website content and advertising where legally permitted;
  • Send marketing communications where permitted by law;
  • Comply with tax, accounting, legal, and regulatory obligations;
  • Establish, exercise, or defend legal claims.

4. Legal Bases for Processing

Where data protection laws require a legal basis for processing personal information, we may rely on one or more of the following:

  • Contract: processing necessary to provide products or services you request;
  • Legal obligation: processing required to comply with applicable law;
  • Legitimate interests: processing necessary for legitimate business purposes, provided those interests do not override your rights;
  • Consent: where you have voluntarily given us permission to process your information.

5. Shopify

Our online store is hosted using Shopify. Shopify provides the e-commerce infrastructure that allows us to offer products and services online.

Shopify may process information relating to visitors and customers in accordance with its own privacy practices.

6. Service Providers

We may share personal information with service providers that help us operate our business, including providers of:

  • E-commerce infrastructure;
  • Payment processing;
  • Order fulfillment;
  • Warehousing;
  • Shipping and logistics;
  • Customer support;
  • Email and marketing services;
  • Advertising;
  • Fraud detection;
  • Analytics;
  • Hosting and information technology services;
  • Accounting, legal, and professional services.

These providers may only receive information reasonably necessary to perform their services, subject to their respective contractual and legal obligations.

7. International Data Transfers

VARNOR operates internationally. Your personal information may therefore be processed, stored, or transferred to countries other than the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to:

  • Keep the website functioning properly;
  • Remember your preferences;
  • Maintain shopping cart functionality;
  • Understand website performance;
  • Measure advertising effectiveness;
  • Personalize content or advertising where legally permitted.

Depending on your location, you may be able to control non-essential cookies through a cookie consent tool, browser settings, or other available privacy controls.

9. Advertising and Analytics

We may work with advertising, social media, analytics, and marketing platforms to understand website activity, measure advertising performance, and show relevant advertising.

These providers may collect information through cookies and similar technologies in accordance with their own privacy policies.

10. Marketing Communications

Where permitted by law, we may send promotional communications regarding products, offers, or updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting contact@varnor.shop.

Even if you unsubscribe from marketing messages, we may still send transactional communications relating to your orders, account, or customer service requests.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and compliance with legal obligations.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request restriction of processing;
  • Object to certain processing activities;
  • Withdraw consent where processing is based on consent;
  • Request data portability;
  • Opt out of certain targeted advertising or data-sharing activities where applicable;
  • Appeal certain privacy-related decisions where provided by law;
  • Lodge a complaint with an applicable data protection authority.

To submit a privacy request, contact contact@varnor.shop.

We may need to verify your identity before completing certain requests.

14. European Economic Area and United Kingdom

If you are located in the European Economic Area ("EEA") or United Kingdom ("UK"), you may have rights under applicable data protection legislation, including the General Data Protection Regulation ("GDPR") or UK GDPR.

You may have the right to access, correct, delete, restrict, object to, or request portability of your personal data, subject to applicable legal limitations.

15. United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the applicable law and our data practices, these rights may include requesting access, correction, deletion, or information about certain disclosures or uses of personal information.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

16. Children's Privacy

Our website is not intended for children under the minimum age required to enter into online contracts in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

17. Disclosure Required by Law

We may disclose personal information where reasonably necessary to comply with applicable law, court orders, legal processes, regulatory requests, enforce our agreements, investigate fraud, or protect the rights and safety of VARNOR, our customers, or others.

18. Business Transfers

If VARNOR is involved in a merger, acquisition, restructuring, financing, asset sale, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations.

The updated version will be published on this page with a revised "Last updated" date.

20. Contact Us

For privacy questions or requests, contact:

VARNOR
Email: contact@varnor.shop